Workspace Sales Coordinator

Job Description
Workspace Sales Coordinator

At Wizu, we’re tired of dull, boring workspace. We do things differently, creating bright, incredible spaces where the best businesses thrive – and our members and team love us for it. We’re proud to have been recognised as one of the Sunday Times Best Places to Work 2025.

We work hard, but have fun doing it, and our passion is always rewarded. To be the best, you have to surround yourself with the best people – which is where you come in. Are you proactive? Do you have the ability to communicate clearly? Do you enjoy a challenge? Are you committed to meeting deadlines? Are you a good objection handler? If this sounds like you, then keep reading.

We are looking for a talented and passionate sales coordinator to join our team on a permanent basis to help with our growing business.

Job Title
Workspace Sales Coordinator

Reporting to
Sales Manager

Working Hours
Full-time, either 08:30-17:00 or 09.00 to 17.30 (this may rotate depending on business needs), Monday-Friday, 37.5 hours a week

Location
Wizu Group Head Office, 46 Park Place, Leeds, LS1 2RY (Travel may be required on occasion, depending on business needs)

Salary
From £28,000 per annum, depending on experience (OTE £35,000)

The Workspace Sales Coordinator is responsible for leading the day-to-day reservations function whilst assisting revenue growth across meetings, events and co-working products.

This role combines a drive for excellence with a commercial mindset, ensuring all enquiries are managed efficiently, converted into bookings wherever possible, and delivered with an exceptional customer experience. Working closely with the Sales Manager, Centre Teams and the wider sales team, the role supports occupancy, revenue generation and the continued growth of the business.

In addition to managing reservations, the Workspace Sales Coordinator will support commercial initiatives, maintain broker relationships, oversee sales pipelines and provide guidance to the Reservations team to ensure consistent service standards.

Your key responsibilities will include (but not be limited to):

Sales & Marketing

Achieve consistent conversion rates in line with the department KPIs
Work towards sales targets for all product lines, focusing on viewings booked, revenue and memberships.
Hold engaging phone and email conversations to schedule viewings, as well as conducting pre-tour calls to confirm planned attendance
Engage with new and existing clients to book coworking day passes, meeting room and event space bookings over the phone and email, as well as booking in taster days for our coworking memberships
Process new leads effectively using the CRM, in line with the Sales process, to ensure leads are accepted/rejected in a timely and accurate manner
Ensure all administration relating to sales is completed effectively on CRM and the booking system, and all membership records are accurate
Work closely with internal stakeholders and brokers, enhancing relationships, keeping listings up to date, and finding opportunities to cross-sell
Negotiate with potential and current clients to close business via telephone, email and face to face, ensuring all Wizu products are communicated
Maintain a comprehensive knowledge of the company, centres, availability, products and services to provide a ‘solution sales’ experience
Conduct a high volume of inbound and outbound calls in line with agreed performance targets
Prospect, build, and manage your own sales pipeline to drive new business opportunities.
Carry out exceptional office tours, coworking tours and meeting room/event space viewings for prospects as and when required

Relationships

Build positive relationships with broker partners and agents to increase lead volume
Update brokers with availability, pricing and offers regularly
Be quick to respond to brokers and prospects to give the best possible chance of winning the business
Engage with existing clients to increase booking consistency on meeting rooms and event spaces.
Conduct extensive research of the prospect through social media platforms and search engines to properly qualify the lead and prepare for the conversation
Work closely with Centre Teams to ensure seamless handovers for meetings, events and Tours for both office and co-working.
Engage with CDMs and the BDM regularly to increase knowledge of centres and available offices across all locations
Work with the meeting and events sales associate to increase revenue and repeat business across the meeting and events channel

Administration

Diarising callbacks and managing tasks on time
Keep the CRM updated at all times, with clear notes following conversations
Provide reporting on leads, viewings, no shows and cancellations when requested
Keep a close eye on broker listings for all product lines to ensure Wizu is presented accurately and in the best light. This includes adding new locations, changing pricing and updating any changes when necessary.
Ad hoc duties as and when required

Skills & Behaviours

Customer-focused with a passion for delivering excellent service.
Commercially minded with a proactive approach to generating revenue.
Positive, adaptable and solutions-focused.
Confident communicator who builds strong working relationships.
Self-motivated with excellent time management skills.
Takes ownership and accountability.
Supports colleagues and contributes positively to team success.
Excellent communicator (written & verbal)
Minimum 2 years’ experience in a sales role

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

• Casual dress
• Company events
• Cycle to work scheme
• Employee discount
• Referral programme
• Sick pay

Work Location: In person

Interested? Apply via Indeed: https://uk.indeed.com/job/workspace-sales-coordinator-dfb1832316c4f794