Use These Tech Solutions to Grow Your Small Business

Updated 7/09/23

The past year has seen huge changes in the way we work and run our businesses. It was either make the change or sink. If your business could use a little help, then why not consider making a move to digital? Transform and scale your business by doing digital. 

In this article, we’ll share some ways you can make the digital transformation successful. The goal is to help your business become more successful in what’s considered to be the “new normal.” 

1). Use a Comprehensive Project Management Tool

With everyone working remotely, collaboration and productivity have become a challenge. It’s difficult to ensure projects are moving forward when not working in the same office. This is where a project management (PM) tool comes into play. 

A PM tool is great, but a project management platform is best for remote workers. Not only does a PM platform make it easier to collaborate, but it also keeps everyone informed about project tasks (which are in process or complete) and more. 

The best PM platform will include these features: 

• Task delegation 
• Visual boards/timelines
• Time tracking for projects & tasks
• File management & sharing
• Communication tool (built into the platform)
• Project timelines and forecasts
• Performance analytics & reports

2). Move Operations to the Cloud

More companies are migrating their operations to the cloud. There are several reasons for this move. For instance, cloud technology makes it possible to cut down on IT expenses. It also allows you to consolidate resources for a more sustainable IT department. 

Another benefit of moving to the cloud is a variety of features and tools that can increase productivity. Some mundane tasks can even be automated in the cloud, providing employees with more time to focus on more important tasks. 

Moving to the cloud also offers one centralised location for collaboration, tracking projects, and more. 

3). Invest in a High-Speed Internet Service

It’s almost impossible to move to the cloud if you have an unstable, slow Internet connection. The result will only be increased stress and frustration. To avoid these issues, make it a point to invest in the best Internet connection your company can afford. Using a high-speed Internet connection will ensure your business is run efficiently and effectively. 

Using communication tools will also be easier with high-speed Internet. A fibre connection is best, one that offers stable speeds no matter the time of day.

4). Use VOIP for All Company Communications

With high-speed Internet, you’ll be able to take advantage of VOIP for all business communications. VOIP brings unity to your communications, too. This is a great way to improve data security and productivity. A traditional phone system just doesn’t work well with everyone working remotely.  

VOIP services are cloud-based and allow you to make calls through your Internet connection. It’s possible to make local, national, and international calls at an affordable rate. VOIP platforms are also available as mobile apps, which means employees can use the services on their smartphones and other devices. 

Some VOIP services even provide call analytics, which can be great for sales and marketing, as well as reporting tools to drive those important decisions. 

5). Use AI

This one may come as a surprise, but the addition of artificial intelligence is another great way to grow your small business. AI is increasingly being offered in more solutions every day, some of which can benefit small businesses. 

For example, AI can help your business provide a more personalised experience to your customers, which can work to use their time effectively and automate certain mundane tasks. This means your business can save time while improving customer satisfaction. 

6). Remote Onboarding

Many businesses are cutting down on the number of employees in the office at any one time. For this reason, onboarding has become more challenging. This is especially the case with many employees working remotely. 

Remote onboarding is one solution that can help onboard new employees and help them learn about their responsibilities. This process can also help inform new staff about the company culture. 

This technology can be set up for each step in the process of onboarding. When one step is completed, the employee can then move onto the next, and so on. 

Your small business saves time and money while successfully onboarding new employees. All done with a remote onboarding technology. 

7). Cybersecurity

This is an area that most small businesses fail. Cybersecurity is one of the most important issues facing businesses of all sizes. In the year, cybercrime has increased exponentially, with a huge increase in cyberattacks and data breaches. 

Now is the time for your small business to review current security measures. Do you have a plan in case the worst should happen? Does the company keep valuable data backed up regularly? If you don’t have an answer to these questions, then it’s time to review your security tech and see what needs to be improved. 

8). Turn to More Automation 

Automation has been crucial to businesses in the past year. That’s because automation tech is a great way for your business to save money and time, as well as ensure even mundane tasks are completed. 

This tech solution is also helping in businesses where there are simply not enough employees. For example, automation can be used for inventory management and more. 

Automation systems can be used in some many ways; for example, they can: 

• Post to social media & schedule posts using a social calendar
• Automate email (such as for marketing purposes)
• Data entry
• Task reminders
• Automate shipping & delivery updates
• Admin tasks 

Think of the time and money that can be saved by using an automated system. 

Summing It Up

Technology is changing at a fast pace, and businesses are turning to tech as a digital solution for the “new normal.” 

Not only can technology help your business become more productive, but it can also work to scale your business. So, why not consider investing in technology to help your small business grow? 

FAQs

Q: What are the key benefits of using tech solutions for my small business?
A: Tech solutions can enhance productivity, streamline operations, improve customer service, and help you stay competitive in the digital age.

Q: How can I choose the right tech solutions for my specific business needs?
A: Assess your business requirements, budget, and long-term goals. Consult with experts and explore free trials to determine which solutions align with your needs.

Q: Are these tech solutions suitable for all types of small businesses?
A: Most tech solutions can be adapted to various industries. However, it’s essential to select those that align with your specific industry and business goals.

Q: Is it necessary to hire IT professionals to implement and maintain these tech solutions?
A: While having IT expertise can be beneficial, many tech solutions are designed for user-friendliness and come with customer support. You can often implement them without extensive technical knowledge.

Q: How can I ensure data security when using cloud-based solutions?
A: Choose reputable cloud service providers with robust security measures. Implement multi-factor authentication, regular backups, and employee training on cybersecurity best practices.

Q: What is the cost of integrating these tech solutions into my small business?
A: Costs vary depending on the specific solution and your business’s size. Some solutions offer flexible pricing models, including subscription-based options.