Happiness & Wellbeing | Productivity at work

Questions to Ask Employees to Improve Their Morale

By wizu | 21 June 2022

Have you ever wondered if your employees’ morale is good? Are they happy with the current work environment? Are they experiencing any difficulties? If you’ve not asked yourself these questions, you may be facing a very unpleasant problem with low employee morale.


Why is Employee Morale Important? 

Employee morale is essential to the health and prosperity of your business. When employees have low morale, not only are they suffering, but your business is, too, though you may not be aware of it. Employee satisfaction is an essential element of the workplace not only for the benefit of employees but the health of your overall company.

There’s no question that most employees want to work in businesses where they are valued and challenged. The goal is to hire employees who are motivated and engaged with their work. But when employees are unhappy and unsatisfied with their jobs, they will look for better job opportunities elsewhere. Your company loses vital knowledge and experience, too.

Employees engaged and positive in their jobs are more creative, want to collaborate with others, and find innovative solutions to issues. These are the employees your business needs to survive and thrive. But first, you have to ensure the workplace offers a safe, comfortable place where employees are valued and included.

Even if your employees are suffering from poor morale now, there are things you can do to improve their workplace and open communications between company managers and employees.


Questions to Ask Employees to Improve Morale

The key is to ask employees about their feelings and experiences within the company. The feedback helps managers gain valuable insights into what works or not with employees and where improvements need to be made to improve employee engagement and morale.

What’s more, employees feel more valued and appreciated when their input is sought. This is a great way to implement a healthier company culture and ensure there’s open, honest dialogue between employees and managers.


Questions to Measure Employee Satisfaction 

You can ask employees for their input through employee satisfaction surveys. These can be done online or on paper. They can also be anonymous, which can help employees feel more comfortable sharing their views and feedback.

Here are some questions that are helpful to include in your company’s employee survey.


1. Measure Employee Job Satisfaction

These initial questions ask employees about their workload, salary, and employee development. The answer can help you spot problem areas and see what’s causing high turnover rates. The questions may also point out what’s working well and get a better understanding of how to create a supportive, positive workplace for employees.

  • What do you like about your work environment?
  • What motivates you to start your workday?
  • Do you feel connected to your colleagues and team members?
  • Is there anything that’s dramatically improved in the office since you started working or in the past year or few months?
  • Does everyone on the team get an even amount of work? Is anyone feeling overworked or overwhelmed?
  • Do you feel like you have a straightforward career path in the organisation?


2. Questions on Employee Engagement

The next questions deal with employee engagement and work to identify what makes your employees feel motivated and connected at the office. Engagement can be a better measurement because it’s based on employees who strive to do the best work possible.

  • What makes you feel valued at work?
  • Are there things that keep you from being productive?
  • Do you feel you receive recognition for your hard efforts?
  • Are there certain individuals that make a positive impact on the team? Why?
  • When did you last feel challenged? How did you feel when you overcame those issues?
  • How do you reward yourself after a good work week?
  • Does your current role use all your skills and abilities?


3. Questions on Employee Engagement

Company culture also has a huge impact on employee morale. Businesses that have positive company culture have open communication between employees, managers, and employers. However, it can be challenging to transition to positive company culture. The following questions help pinpoint areas that are currently a challenge and where improvements need to be made to increase employee morale.

  • Do you feel comfortable giving feedback to management? If not, why?
  • Can you think of any team-building activities you’d like to try on the next company retreat?
  • How does the company celebrate your team’s performance?
  • Would you recommend this company to another person?
  • Do you feel your feedback helps management in making decisions?
  • What do you like about your manager?


4. Questions on Work-Life Balance

Another crucial area that’s often overlooked deals with employee work-life balance. Some businesses have begun to realise that work-life balance is another important aspect for their employees. It ranks as high as an employee’s work environment.

Happy, productive employees need time to relax, recover, and focus on their lives outside of the office. Here are some questions to determine if your employees have the right balance between work and personal life.

  • Have you missed a personal event because of work?
  • How many days in the last month have you worked overtime?
  • Would offloading some of your work to another colleague reduce your stress levels?
  • How much time do you spend commuting each day?
  • Do you often check your work emails before work or after work hours?
  • When was the last time you took work home?
  • What can we do to improve your efficiency at work?


5. Questions About Conflict Resolution

Another common issue in the workplace is conflict resolution. Unsolved or unmanaged conflict resolution can cause huge problems with employee morale. Conflicts take attention away from critical tasks, putting the focus on the conflict and the other(s) involved.

Here are some questions to learn more about conflict resolution in your workplace.

  • Think back to the last time you had a dispute with a co-worker. Were you happy with the outcome, or would you have handled things differently?
  • Can you think of conflict management solutions you’d like to see from the leadership team?
  • Do you feel that you get along well with your colleagues and manager?


Summing It Up

It’s easy to gauge or monitor employee morale in the workplace. However, this is essential for measuring employee morale and satisfaction. Encouraging assertiveness from employees can help boost self-esteem, reducing anxiety and stress.


Asking the questions in this article can provide your company with better insight into your employees’ morale. Their answers can be used to improve the workplace for all employees, along with ensuring the success of your business.

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