Member Host – Harrogate

At Wizu, we’re tired of dull, boring workspace. We do things differently, creating bright, incredible spaces where the best businesses thrive – and our members love us for it. We work hard, but have the best fun doing it, and our passion is always rewarded.

To be the best (we are btw), then you have to surround yourself with the best people – which is where you come in. Do you have a passion for providing first-class customer service? Do high standards come naturally to you? Are you confident you can manage a community of businesses and help the marketing team to drive revenue? If this sounds like you, then keep reading.

We are looking for a talented and passionate Member Host to join our growing team at Wizu Workspace. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make Wizu Workspace a place where our members love to work, giving them everything they need to run their businesses smoothly. This role will be the voice of Wizu Workspace and play a key role in helping build relationships within our community. Helping our members to feel good and work better.

Your main responsibilities will include:

(though will not be limited to):

FRONT OF HOUSE

• Meet and greet members and visitors, offering our trademark welcome
• Show your enthusiasm and energy to create a positive atmosphere
• Answer member queries, including management of meeting rooms bookings
• Assist with answering member queries, including management of meeting rooms bookings
• Deal with any reported issues efficiently and help with a resolution

BUILDING & OPERATIONS

• Ensure the building is running smoothly and is show ready at all times
• Stock management and keeping track of centre spend
• Complete regular building walk rounds and checks to ensure centre standards are kept consistently high ready for monthly audit
• Assist with overseeing basic building maintenance and Health & Safety requirements

MEMBERS

• Strive to provide excellent service and experiences for our members
• Show interest and know everything about each and every member by carrying out research and holding regular catch ups
• Ensure all membership records are accurate and current
• Assist with planning member events to help build the community and connect members

SALES & MARKETING

• Ensure a show ready building at all times
• Have good knowledge of all Wizu products and services

TEAM

• Work collaboratively to create success and accomplish more together
• Raise spirits and bring out the best in your team through energy, enthusiasm, and a work-hard-play-hard ethic
• Demonstrate Wizu’s core values in day to day work

WHAT YOU’LL GET IN RETURN

• A workplace with a family feel. We’re a close-knit team who always have each other’s back
• Expert training from an industry-leading professionals
• The best team events. We love celebrating our successes together in style at our monthly team events and quarterly away days
• Your birthday off
• Access to Perk Box and other rewards
• To be part of our incredible member community – working alongside Yorkshire’s finest, ground-breaking businesses
• Managers who’ll always listen to you – we love making great things happen together, so all ideas are welcome!
• An award winning team: we’ve been voted the Best Workspace Provider in West Yorkshire
• A job you’ll enjoy – we work hard, but we have the best fun doing it
• Not to mention the company pension and sick pay

You don’t need any previous experience as we will take you through a full programme of on boarding and training to develop your skills. 

Remember, this is just a guide – if you see something you can’t tick off, you can learn here!

Send your CV to recruitment@wizuworkspace.com and kick-start your career today. See more of what we’re all about – check out our LinkedIn and Instagram.